"We have contacted ProtonMail today to solve this and can confirm that ProtonMail is able to receive or send funds through PayPal again," a spokesperson told security firm Kaspersky's Threat Post blog, while apologising for the error. His company switched to a mixture of credit card and bitcoin payments before its account was restored on Tuesday (1 July), enabling it to extract the funds already donated through PayPal.įor its part, PayPal has said the restrictions were due to a technical problem. "When we pressed the PayPal representative on the phone for further details, he questioned whether ProtonMail is legal and if we have government approval to encrypt emails," wrote an unimpressed Yen in a blog post. This week, the company's chief executive Andy Yen criticised the payments company after ProtonMail's PayPal account was being restricted pending further review.
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